Data Protection Policy

Badvisa Privacy Policy — Your Data Is Safe With Us

Your phone number, transaction history, and even which games you play most — we explain clearly how all this information is stored, who can access it, and how it stays protected.

Last updated: January 1, 2026
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This privacy policy applies to all members using the badvisa website and mobile app. Continuing to use the platform means you have accepted this policy.

1What Data We Collect

Badvisa collects certain information to deliver its services properly. This section clearly explains what data is collected and why.

1.1 Information Provided at Registration

  • Full name and date of birth — for age verification and account identification.
  • Mobile number — for login verification and important notifications.
  • Email address (optional) — used to send account-related emails.
  • Password — stored only as an encrypted hash; no one can view it directly.

1.2 KYC Verification Data

  • Photo of your National ID (NID) or passport — to verify your identity.
  • Selfie photo — for liveness verification.
  • Proof of address — where required.

1.3 Information Collected Automatically During Use

  • Device information: model, operating system, and screen resolution.
  • IP address — used for fraud prevention and geo-restriction checks.
  • Login times and session data.
  • Gaming activity — which games you played, when, and for how long.
  • Financial transaction records — deposits, withdrawals, and bonus history.

We only collect the data that is strictly necessary to provide our services. No unnecessary information is gathered.

2How Your Information Is Used

Badvisa never uses the data it collects arbitrarily. Every use has a specific purpose.

  • Service Operations: To create your account, process logins, manage gameplay, and complete financial transactions.
  • Security guaranteed: To prevent fraud, money laundering, and unauthorized access.
  • Personalized Experience: To deliver game suggestions and offers tailored to your preferences.
  • Contact: For important updates, transaction confirmations, and support.
  • Legal Obligations: To comply with regulatory requirements.
  • Platform Development: To analyze user experience and improve our services.

Your personal information is never sold or rented to advertisers or marketing companies.

3How Your Data Is Kept Secure

Badvisa protects your information on both the technical and operational fronts.

Security Measures How It Works
256-bit SSL EncryptionEvery connection to our website and app is encrypted — no outside party can intercept it.
Encrypted DatabaseAll data stored on our servers is encrypted with AES-256
Two-Factor Auth (2FA)Two-factor authentication at login — your account stays safe even if your password is compromised
Anti-Fraud SystemDetects and blocks suspicious activity in real time.
Regular Security AuditsA third-party team of experts audits our systems every quarter
Staff TrainingOnly authorized personnel have access to specific data

4Sharing Data with Third Parties

Badvisa does not share your information externally — with a few limited exceptions, which are clearly outlined here.

4.1 When Your Data May Be Shared

  • Payment processors: bKash, Nagad, Rocket — only the information necessary to complete transactions.
  • KYC Verification Services: For identity verification — through encrypted, secure channels only.
  • Game Provider: No personal data directly — session tokens only.
  • Legal Authorities: When required by court order or government directive.

4.2 When Your Data Will Not Be Shared

  • To any advertising network or marketing agency.
  • Sale to any third party for commercial gain.
  • For any reason other than with your consent.

5Cookies & Tracking Technologies

Badvisa uses cookies on its website and app. Cookies are small data files stored on your device.

Optional cookies can be disabled at any time from your browser settings.

6Your Data Rights

As a badvisa member, you have full control over your own data.

Right to Access

You can request to view the information we hold about you at any time.

Right to Rectification

You can request corrections to inaccurate or outdated information via your profile settings or by contacting support.

Right to Erasure

After account closure, you may request deletion of any data not required by legal obligations.

Data Portability

You can request an export of your data in a machine-readable format.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Object

You can object to marketing messages or specific data processing activities.

To exercise these rights, email us at support@badvisa.app. We will respond within 7 business days.

7How Long We Keep Your Data

Badvisa does not retain your data indefinitely.

  • While your account is active: All data is retained on record.
  • After account closure: Financial records and KYC data are retained for 5 years (as required by law).
  • Gaming history: 5 years for active accounts, 2 years after closure.
  • Log files and IP records: Up to 1 year.
  • Marketing consent: Immediately deleted upon withdrawal of consent.

8Minor Protection

Badvisa strictly prevents access for anyone under the age of 18.

  • Age verification is mandatory at registration.
  • If a minor is identified during KYC verification, the account is immediately closed and all associated data is deleted.
  • Data belonging to minors is never stored under any circumstances.

If you suspect a minor is using badvisa, please notify us immediately at support@badvisa.app.

9Notice of Policy Changes

Badvisa reserves the right to update this Privacy Policy. You will be notified in advance of any significant changes.

  • For major changes, you will be notified via SMS or in-app notification.
  • The update date will always be displayed at the top of the page.
  • If you object to a new policy, you may close your account within 30 days.

10Contact Us

Send any privacy-related questions or requests through the channels below.

Email: privacy@badvisa.app

General Support: support@badvisa.app

Response Time: Within 7 business days.

Your Privacy Is Our Priority

More than just a policy on paper — badvisa genuinely protects your data.

End-to-End Encryption

Every data transfer between your device and our servers is protected with 256-bit SSL encryption. No one can intercept it in transit.

Your data is never sold — not ever

Many free services sell user data to advertisers. badvisa doesn't — that's simply not part of our business model.

You're in Control

You can directly request to view, correct, or delete your data — no complicated process involved.

Regular Security Audits

Every quarter, a third-party team of specialists conducts a full system audit to identify vulnerabilities and resolve them immediately.

No spam — only the messages that matter

Only transaction confirmations and critical security messages are sent to your number. No spam SMS.

International Standards

Badvisa's policy is built on GDPR principles — the world's most rigorous data protection standard.

Frequently Asked Questions

About withdrawals and local payment methods

Withdrawing at badvisa is straightforward. Go to your profile, tap "Withdraw", enter the amount, and choose your preferred payment method. Once submitted, funds typically arrive at your mobile banking number within 1–4 hours. KYC-verified accounts are processed even faster. First-time withdrawals may occasionally require identity verification, which can take 4–24 hours. During peak hours (6:00 PM–10:00 PM), there may be slight delays. If your withdrawal takes longer than 4 hours, reach out via live chat — our team will look into it right away.

badvisa supports all major mobile financial services in Bangladesh for both deposits and withdrawals: bKash (Personal and Merchant), Nagad, and Rocket (Dutch-Bangla Bank Mobile Banking). Net banking (Dutch-Bangla Bank, BRAC Bank) is also supported on a limited basis. One important note — the mobile banking account you use must be registered to the same number as your badvisa account, or be in your name. Using someone else's account is not permitted.

Your data is safe — play with complete peace of mind

Now that you've read badvisa's Privacy Policy and seen how seriously we take your data, go ahead and register — and enjoy gaming in a fully secure environment.

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