Badvisa FAQ — Frequently Asked Questions

KYC (Know Your Customer) is an identity verification process that keeps your account secure and unlocks the ability to make larger withdrawals. To complete KYC on badvisa, submit any one of the following one Government-issued ID required:

• National ID Card (NID) — front and back
• Passport — photo of the data page
• Driving License

Steps to submit KYC:

1. Log in and go to Profile → "Account Verification" or the "KYC" section
2. Upload a clear photo of your ID document (JPG/PNG, max 5MB)
3. Take a selfie holding your ID document
4. Click the "Submit" button

Verification usually takes 24–48 hours is required. You'll receive an SMS notification once approved.

Yes, absolutely. badvisa's website With a mobile-first design built for it, so you can use the full platform from your mobile browser without installing any app.

Best supported browsers:

• Chrome (Android) — top performance
• Safari (iPhone/iPad) — the best option for iOS
• Firefox, Samsung Internet — good support

Playing in the browser means no app updates to worry about — you're always on the latest version. That said, a few features are app-only: push notifications and biometric login aren't available in the browser.

For the fastest experience App Download is recommended.

Badvisa's Responsible Gaming Tools All members can use these tools free of charge. To activate them: log in → go to your Profile → navigate to the "Responsible Gaming" section.

Available Tools:

• Deposit Limit — Set daily, weekly, or monthly deposit caps
• Loss Limit — set a limit on how much you're willing to lose within a given period
• Session Time Limit — Set a limit on how long you play
• Cooling-Off — a break of 7 days, 1 month, or 3 months
• Self-Exclusion — Take an extended break lasting anywhere from 6 months to 5 years

Once self-exclusion is activated, it cannot be cancelled before the period ends. Read more in our Responsible Gaming page.

Enabling Two-Factor Authentication (2FA) means that even if your password is compromised, no one can access your account — because every login also requires the OTP sent to your mobile.

Steps to enable 2FA:

1. Log in and click on the profile icon
2. Go to "Security Settings" or the "Security" section
3. Look for the "Two-Step Verification" or "2FA" option
4. Select the SMS OTP option and tap "Activate"
5. Confirm using the code sent to your registered mobile number

With 2FA enabled, logging in from any new device will require 6-digit OTP will be requested. Code 5 minutes remains valid.

No code needed for badvisa's welcome bonus — simply register, make your first deposit, and the bonus will be credited automatically.

Bonus Details:

• On your first deposit 150% Bonus
• Maximum Bonus: ৳5,000
• Minimum deposit (to claim bonus): ৳500
• Wagering requirement: on the bonus amount 25x
• Validity: from the date of deposit 30 days

Example: Deposit ৳1,000 and get a ৳1,500 bonus — giving you a total balance of ৳2,500.

The minimum deposit at badvisa is just ৳500. This amount applies to most payment methods, though limits may vary depending on the specific method:

• bKash: Minimum ৳500
• Nagad: Minimum ৳500
• Rocket: Minimum ৳500
• Bank Transfer: Minimum ৳1,000

Deposits are credited to your wallet instantly — typically within 1–3 minuteswithin. Bank transfers may take a little longer.

A minimum deposit of ৳500 is required to claim the welcome bonus. The more you deposit, the bigger your bonus — up to a maximum of ৳5,000 bonus is available.